Pojok Privacy Policy — We are committed to protecting your data

Pojok (https://pojok.ws) takes your privacy very seriously. This Privacy Policy Explains how your information is handled when you use our website, register an account, or participate in lottery jackpots.

This policy applies to all Pojok services: the website, mobile browser version, and any future applications. By using Pojok, you confirm that you agree to this Privacy Policy.

We believe transparency is the foundation of trust — so nothing is hidden on this page. Everything is explained clearly and openly.

When you register and use Pojok's services, we may collect the following types of information:

Pojok collects your information in several ways. You should have a clear understanding of each method:

• Directly provided: You provide information directly when filling out the registration form, completing KYC verification, or contacting our support team.
• Automatic collection: When you visit the Pojok website, certain information is automatically collected through cookies, log files, and pixels.
• From third parties: Payment providers (bKash, Nagad, etc.) may share information required to verify transactions.
• From verification agencies: For KYC verification, licensed agencies are used to verify your national ID or passport.

Your data is used only for specific, legitimate purposes. Pojok does not use your Privacy Policydoes not use data for any purpose outside of:

• For creating, verifying, and managing your account.
• For processing deposits, withdrawals, and other financial transactions.
• To notify winners and distribute prizes for lottery and jackpot results.
• To respond to your complaints and inquiries through our support team.
• To prevent fraud, money laundering, and cybercrime.
• To improve the security and performance of our platform.
• To send you promotional offers and newsletters, with your consent.
• To comply with legal obligations and meet regulatory requirements.

Pojok does not sell your personal data. However, information may be shared in the following limited circumstances:

• Payment provider: Necessary information is shared with bKash, Nagad, Rocket, and Upay to process your transactions.
• KYC / identity verification agencies: For identity verification during large withdrawals, data may be shared with licensed agencies.
• Law enforcement agencies: We may be required to share data to comply with a court order or government directive.
• Security investigations: In cases of suspected fraud or money laundering, information may be shared with security specialists or relevant authorities.
• Business restructuring: If Pojok is ever acquired or merged, your data may be transferred — but you will be notified in advance.

Pojok uses industry-standard technology and practices to protect your data. Our Privacy Policythe following security measures are maintained as part of:

• SSL/TLS Encryption: All data transmitted between your browser and our servers is secured with 256-bit SSL encryption.
• Data encryption: Stored sensitive data is kept in encrypted format.
• Two-factor authentication (2FA): OTP verification is required each time you log in to your account.
• Regular Security Audits: Third-party experts regularly conduct security audits of our systems.
• Access control: Only authorized personnel can access user data, and every access is logged.
• Firewall & DDoS protection: Our servers are protected by industry-standard firewalls and intrusion prevention systems.

When you visit the Pojok website, cookies are stored in your browser. Cookies are small text files that help improve your browsing experience.

You can disable cookies through your browser settings. However, disabling essential cookies may cause some features on the site to stop working properly.

Pojok does not retain your data longer than necessary. How long we keep it depends on the type of data and the purpose it was collected for:

• Account Information: For as long as your account remains active, and for up to 5 years after closure if required by law.
• Financial Transaction Records: A minimum of 5 years, in accordance with Bangladesh's financial regulatory requirements.
• KYC documents: 5 years after verification, or longer if required by law.
• Support contact: 2 years after the issue is resolved.
• Analytics Data: In anonymized form, for up to 2 years.

As a Pojok user, you have the following rights over your own data. These rights are part of our Privacy Policyan integral part of:

Pojok is strictly for users aged 18 and above. We do not knowingly collect any information from minors.

Age is verified at registration. Any account found to have been created with false information may be suspended at any time, and deposited funds may be forfeited.

Pojok may update this Privacy Policy from time to time. If changes are made, the "Last Updated" date at the top of this page will be revised accordingly.

For significant changes, you will be notified in advance via email or an on-site notification. Continued use of the site after any changes constitutes your acceptance of the updated policy.

This Privacy Policy If you have any questions or wish to make a request regarding your data, please get in touch with us:

• Email: support@pojok.ws
• Help Center: pojok.ws/help-center
• Live Chat: Click the chat icon in the bottom-right corner of the website

We typically respond to privacy requests within 30 business days. For urgent matters, include "Urgent — Privacy Request" in the subject line of your email.